A Missed Call is a Missed Opportunity!

Do what you do best and leave your incoming business calls to us! Whatever your needs are, we can meet and exceed your expectations.

About Call Center Connect

Call Center Connect is a women-owned telecommunications company offering a variety of services to a wide spectrum of businesses and industries. Every client is important to us, and we strive to build those personal relationships with our clients to encourage growth and success. We monitor all calls regularly for quality assurance purposes.

We offer an off-premise extension of your office with a staff that responds with accuracy and care, just as your office would handle an incoming call. Call buffering and screening along with identifying the caller's needs are a priority for us, and customizable to you and your company's needs. Clients can dictate to us how they would like their calls handled from start to finish. We offer a variety of dispatching methods such as phone calls, faxes, emails, texts, alpha pagers, digital pagers, secure texts that are HIPAA-compliant. Whatever your need is, we have you covered, and we service our clients 24/7, 365 days a year.

OIL & GAS

  • Well Sites
  • Equipment Alarm Monitoring
  • Tool Rentals
  • On Call

HEALTH CARE

  • Home Care
  • Hospice
  • Medical Answering Service
  • Medical Appointment Scheduling

SERVICE TECHNICIANS

  • Towing
  • Electrical & Plumbing
  • HVAC
  • Pest Control

PROPERTY MANAGEMENT

  • Agent Leads
  • Property Management
  • MLS Inquiries
  • Appointment Scheduling


OBSESSED WITH CUSTOMER SERVICE

Call Center Connect was created because we knew we could deliver a better customer experience than other call centers. We ran multiple businesses in the past. Those businesses, such as lawn service and property management, utilized other call centers, which allowed us to focus our time in other aspects of the business. But after receiving poor service from other call centers, we knew we could give this industry a much higher standard. So we jumped in with both feet and haven’t looked back since!